Frequently Asked Questions

Find answers to your questions.

What is the first step?

  • A referral from your primary care doctor, OR a call to the Pain Center
  • An evaluation will be scheduled with one of the pain management doctors

Do I need a referral to come to the pain center?

  • A referral is the best way for the pain center to obtain information about you to from your personal care plan.
  • Self-referrals are accepted. Please provide as much medical history as you can so a personal plan of care can be initiated.

How soon can I be seen?

  • After the referral is sent, one of our staff members will contact you to schedule an appointment.
  • Self-referring patients will also be contacted to schedule an appointment.
  • It may be determined that our pain center is not right for you and a suggestion will be made to help you receive the right care for you.

Do you take my insurance?

  • WellStar North Fulton’s pain center has an insurance team that contacts your insurance company to know what your benefits pay for.
  • If  you do not have insurance, there are cash price options.  A benefits coordinator can work with patients to determine costs.

How much will my visit cost?

This is determined by your insurance company and the policy you have.

Our financial staff will assist in any way they can as to what your co-pay might be.

What should I bring on my first visit?

  • New patient forms – here on our website
  • Any radiology reports or films that were taken outside of WellStar North Fulton Hospital
  • Any laboratory reports not done at WellStar North Fulton Hospital
  • A list of your medications

Can I come alone?

If you need a procedure, a driver is required for your safe transportation home.

If you do not need a procedure, you may come alone.

Do you only use pain doctors?

  • Pain doctors do your initial evaluation. They may ask you to see their nurse practitioner for your next visit. The nurse practitioner is board certified and specializes in pain management.
  • If you need a specialist in neurosurgery, neurology, or orthopedics, the pain physicians will refer you to them.
  • Other staff members are RNs trained in pain management and pain procedures. Their knowledge allows them to answer questions immediately.

If I have a pain evaluation, will I immediately be referred to surgery?

No, a treatment plan will be designed after the physicians do their assessment of your pain and review diagnostic information. IF surgery is needed, the pain physicians discuss your individual case with you and the appropriate doctor (which could include a surgeon) to find the best way to treat your pain.

How often do I need to go to the pain center?

After your initial evaluation, the pain doctor will speak to you about the treatment plan and how often you need to be seen.

Do I have to have a procedure?

This is decided by the pain doctors after your evaluation.

You may not have a procedure initially, but it may be a treatment option at a later time.

Do I get admitted after a procedure?

No, all of our procedures are done as an outpatient. After a procedure, recovery is done in the pain center and you are able to go home once the doctors and nurses are sure you are stable.

Can I still have a procedure if I am on blood thinners?

Yes, there are instructions from the pain doctors of what to do if you need a procedure.

Staff will notify you of the process to keep you safe from clots or bleeding.

How long will my appointment take?

Medical management appointments generally take 1- 1.5 hours. Procedures can range from 1 -3 hours.

Unanswered question?

Can’t find your question here or your question wasn’t completely answered?
Contact us with your questions through our contact form and we’ll try to answer them in a timely manner.